MantisBT - Hall D Online |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0000095 | Hall D Online | Controls | public | 2011-06-24 10:41 | 2011-12-15 13:38 |
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| Reporter | ballard | |
| Assigned To | ballard | |
| Priority | low | Severity | minor | Reproducibility | sometimes |
| Status | resolved | Resolution | fixed | |
| Platform | | OS | | OS Version | |
| Work by outside group for Hall D | No |
| Estimated man-weeks | |
| Percentage complete | 0 |
| Actual man-weeks | 0 |
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| Summary | 0000095: HMI Control interruptions from Ethernet outages |
| Description | During the coil tests we had several outages of HMI Control that could only resolved by rebooting both the HMI Server computer and the RSLinx Enterprise server.
I did some testing and identified that when I disconnected and reconnected the network cable from halldsc5 (the HMI Server), communication between halldsc5 and halldsc2 (RSLinx Enterprise server) was permanently lost. This was only noticed because I could not ping from halldsc5 to halldsc2.
We need to test this again with the real network hardware and HMI computers. |
| Steps To Reproduce | |
| Additional Information | Enclosed is the transcript of the testing I performed on 23 June 2011 in the Test Lab. |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Ethernet Troubleshooting.txt (2,446) 2011-06-24 10:41
https://halldweb.jlab.org/mantisbt/file_download.php?file_id=3&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2011-06-24 10:41 | ballard | New Issue | |
| 2011-06-24 10:41 | ballard | File Added: Ethernet Troubleshooting.txt | |
| 2011-06-24 10:41 | ballard | Work by outside group for Hall D | => No |
| 2011-06-24 10:41 | ballard | Percentage complete | => 0 |
| 2011-06-24 10:41 | ballard | Actual man-weeks | => 0 |
| 2011-06-24 10:41 | ballard | Status | new => assigned |
| 2011-06-24 10:41 | ballard | Assigned To | => ballard |
| 2011-06-24 10:41 | ballard | Status | assigned => acknowledged |
| 2011-12-15 13:38 | ballard | Note Added: 0000230 | |
| 2011-12-15 13:38 | ballard | Status | acknowledged => resolved |
| 2011-12-15 13:38 | ballard | Resolution | open => fixed |