Difference between revisions of "HOWTO Bridge ESNet to a phone"

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(Created page with "There are a few options for bridging a phone connection into an ESNet meeting. Instructions are below. Please note that at this time, we are still gathering information and expe...")
 
(Bridging ESNet and the ReadyTalk phone conferencing service)
 
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There are a few options for bridging a phone connection into an ESNet meeting. Instructions are below.
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There are two options here. One is to dial directly into the ESNet phone gateway and the other is to setup a ReadyTalk phone conference and bridge it into the ESNet meeting via the gateway. The former is simpler and should probably be used by those within the US, or have toll-free access to the gateway phone number (area code 510). The latter may be more useful for those who need a toll free number (including some international calls) that ReadyTalk provides. The latter option does require a ReadyTalk chairperson id. Hall-D Staff at JLab have this id, but should not give it out to non-JLab personnel.
  
Please note that at this time, we are still gathering information and experience with various technology options. Some of these instructions have been gathered from the internet and have not been tested yet.
 
  
==ReadyTalk==
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= Connecting directly (from within U.S.) =
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To connect directly to the ESNet gateway, do this:
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# dial  510-423-9220
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# when asked, dial the meeting code: 8542553#  (don't forget the "#" !)
  
This is a commercial service that JLab subscribes to. It provides an audio phone connection and the ability for the chair to share slides or their entire desktop with meeting participants. (Participants can't share their own desktops.)
 
  
There are two options here:
 
# The chair of the ReadyTalk meeting starts the audio meeting via the [http://www.readytalk.com ReadyTalk website] and gives it the ESNet number and code to make the connection
 
# Someone with a polycom unit connected to the ESNet meeting using the phone dial feature on the polycom to call into ReadyTalk as a participant
 
  
=== ReadyTalk Chair Creates Bridge ===
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= Bridging ESNet and the ReadyTalk phone conferencing service =
Please note that the computer must have a Java runtime environment installed to chair a meeting via the web
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# Go to http://www.readytalk.com
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These instructions will create a bridge between an ESNet meeting and a ReadyTalk meeting. Users can then dial into the ReadyTalk meeting via phone to participate.
# In the "CHAIRPERSON" box, enter the participant code: 3421244  and the passcode (contact Hall-D staff person for this) then click "login"
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It should be noted that users can dial directly into the ESNet meeting, but it may be a long-distance phone call that incurs charges.
# Select the desired meeting (if already scheduled) or the "On Demand" option and click "Open Meeting Controls"
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# On the window that opens, confirm your choice
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# Click the green triangle to start the meeting
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# In the box to the left, enter the ESNet phone number 510-423-9220 followed by the ESNet meeting number 8542553 and click start an audio meeting
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#* (here's a convenient cut and paste number  51042392208542553 )
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=== ESNet Participant Creates Bridge with Polycom Unit ===
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These instructions were copied from [http://www.ecs.es.net/audio-and-web-conferencing-service/faq the ECS website]:
Please note that for this to work, the Polycom unit must have a phone line connection
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#Dial into the ReadyTalk service: 866-740-1260 in the U.S. and Canada or your local international toll-free number.
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#Join/start a conference as a chairperson (secret chairperson id required)
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#Once in a conference, dial *1 (this will put you in a dial out mode).
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#Dial H.323 ISDN/IP gateway number as 510-423-9220 and press #.
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#Bypass the recorded instructions by pressing #. ReadyTalk audio bridge will begin dialing out to the above number.
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#Once connected, enter a conference ID, as instructed (for GlueX its 8542553#).
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#Hit *1 on the phone to connect the bridge
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All the participants of your ReadyTalk audo bridge conference will join the H.323 video conference.
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To disconnect from the video bridge, press *4.

Latest revision as of 11:01, 15 October 2013

There are two options here. One is to dial directly into the ESNet phone gateway and the other is to setup a ReadyTalk phone conference and bridge it into the ESNet meeting via the gateway. The former is simpler and should probably be used by those within the US, or have toll-free access to the gateway phone number (area code 510). The latter may be more useful for those who need a toll free number (including some international calls) that ReadyTalk provides. The latter option does require a ReadyTalk chairperson id. Hall-D Staff at JLab have this id, but should not give it out to non-JLab personnel.


Connecting directly (from within U.S.)

To connect directly to the ESNet gateway, do this:

  1. dial 510-423-9220
  2. when asked, dial the meeting code: 8542553# (don't forget the "#" !)


Bridging ESNet and the ReadyTalk phone conferencing service

These instructions will create a bridge between an ESNet meeting and a ReadyTalk meeting. Users can then dial into the ReadyTalk meeting via phone to participate. It should be noted that users can dial directly into the ESNet meeting, but it may be a long-distance phone call that incurs charges.

These instructions were copied from the ECS website:

  1. Dial into the ReadyTalk service: 866-740-1260 in the U.S. and Canada or your local international toll-free number.
  2. Join/start a conference as a chairperson (secret chairperson id required)
  3. Once in a conference, dial *1 (this will put you in a dial out mode).
  4. Dial H.323 ISDN/IP gateway number as 510-423-9220 and press #.
  5. Bypass the recorded instructions by pressing #. ReadyTalk audio bridge will begin dialing out to the above number.
  6. Once connected, enter a conference ID, as instructed (for GlueX its 8542553#).
  7. Hit *1 on the phone to connect the bridge

All the participants of your ReadyTalk audo bridge conference will join the H.323 video conference.

To disconnect from the video bridge, press *4.