Difference between revisions of "HOWTO Bridge ESNet to a phone"

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(→‎Bridging ESNet and the ReadyTalk phone conferencing service)
 
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There are a few options for bridging a phone connection into an ESNet meeting. Instructions are below.
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There are two options here. One is to dial directly into the ESNet phone gateway and the other is to setup a ReadyTalk phone conference and bridge it into the ESNet meeting via the gateway. The former is simpler and should probably be used by those within the US, or have toll-free access to the gateway phone number (area code 510). The latter may be more useful for those who need a toll free number (including some international calls) that ReadyTalk provides. The latter option does require a ReadyTalk chairperson id. Hall-D Staff at JLab have this id, but should not give it out to non-JLab personnel.
  
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Please note that at this time, we are still gathering information and experience with various technology options. Some of these instructions have been gathered from the internet and have not been tested yet.
 
  
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==ReadyTalk==
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= Connecting directly (from within U.S.) =
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To connect directly to the ESNet gateway, do this:
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# dial  510-423-9220
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# when asked, dial the meeting code: 8542553#  (don't forget the "#" !)
  
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This is a commercial service that JLab subscribes to. It provides an audio phone connection and the ability for the chair to share slides or their entire desktop with meeting participants. (Participants can't share their own desktops.)
 
  
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There are two options here:
 
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# Connections are made to both the ESNet system and ReadyTalk system via a conferencing telephone
 
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# The chair of the ReadyTalk meeting starts the audio meeting via the [http://www.readytalk.com ReadyTalk website] and gives it the ESNet number and code to make the connection
 
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# Someone with a polycom unit connected to the ESNet meeting using the phone dial feature on the polycom to call into ReadyTalk as a participant
 
  
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=== Conferencing Telephone ===
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= Bridging ESNet and the ReadyTalk phone conferencing service =
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These instructions work for the Cisco IP phones installed at JLab, but the idea should work with any telephone capable of making two connections and tying them together.
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WARNING: There should probably be ONLY ONE bridge made between the two systems or feedback/echo is almost certain to occur. Please verify with the meeting chair who is going to use their phone to establish this connection before making it to ensure only one is made at any given time.
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These instructions will create a bridge between an ESNet meeting and a ReadyTalk meeting. Users can then dial into the ReadyTalk meeting via phone to participate.
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It should be noted that users can dial directly into the ESNet meeting, but it may be a long-distance phone call that incurs charges.
  
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ALSO: The method described here creates a bridge that persists even after the phone is hung up. Make sure to disconnect the bridge via the ReadyTalk website when done.
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These instructions were copied from [http://www.ecs.es.net/audio-and-web-conferencing-service/faq the ECS website]:
  
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# Dial into the ESNet phone system:
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#Dial into the ReadyTalk service: 866-740-1260 in the U.S. and Canada or your local international toll-free number.
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#* dial 9-1-510-423-9220  (the initial "9" is to get an outside line at JLab)
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#Join/start a conference as a chairperson (secret chairperson id required)
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#* It will immediately beep indicating you should enter your JLab long distance code. Do so.
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#Once in a conference, dial *1 (this will put you in a dial out mode).
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#* wait for them to ask for the meeting number
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#Dial H.323 ISDN/IP gateway number as 510-423-9220 and press #.
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#* enter 8542553#
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#Bypass the recorded instructions by pressing #. ReadyTalk audio bridge will begin dialing out to the above number.
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#* If you are the first participant, it will ask you for a pin or to just press "#". Just press "#" if this happens
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#Once connected, enter a conference ID, as instructed (for GlueX its 8542553#).
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#:
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#Hit *1 on the phone to connect the bridge
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# Push the button marked "more" (furthest to the right, just under the screen on the phone)
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# Push the button marked "Confrn" (furthest to the left, just under the screen on the phone)
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# Dial into the ReadyTalk system:
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#* dial 9-1-866-740-1260
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#* wait for them to ask for the access code
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#* enter 3421244#
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#* if you are the chair, you will be asked to press "*" and then enter the passcode
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# Once you have joined the ReadyTalk meeting, press the "Confrn" button to merge
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#: the two calls into a conference call.
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# At this point, you can actually hang up and the bridge appears to stay in place. To
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#: delete the bridge:
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go to the ReadyTalk co
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more
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All the participants of your ReadyTalk audo bridge conference will join the H.323 video conference.
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Confrn
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To disconnect from the video bridge, press *4.
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=== ReadyTalk Chair Creates Bridge ===
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Please note that the computer must have a Java runtime environment installed to chair a meeting via the web
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# Go to http://www.readytalk.com
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# In the "CHAIRPERSON" box, enter the participant code: 3421244  and the passcode (contact Hall-D staff person for this) then click "login"
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# Select the desired meeting (if already scheduled) or the "On Demand Meeting" option and click "Open Meeting Controls"
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# On the window that opens, confirm your choice
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# Click the green triangle to start the meeting
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# In the box to the left, enter the ESNet phone number 510-423-9220 followed by the ESNet meeting number 8542553 and click start an audio meeting
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#* (here's a convenient cut and paste number  51042392208542553 )
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=== ESNet Participant Creates Bridge with Polycom Unit ===
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Please note that for this to work, the Polycom unit must have a phone line connection
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Latest revision as of 11:01, 15 October 2013

There are two options here. One is to dial directly into the ESNet phone gateway and the other is to setup a ReadyTalk phone conference and bridge it into the ESNet meeting via the gateway. The former is simpler and should probably be used by those within the US, or have toll-free access to the gateway phone number (area code 510). The latter may be more useful for those who need a toll free number (including some international calls) that ReadyTalk provides. The latter option does require a ReadyTalk chairperson id. Hall-D Staff at JLab have this id, but should not give it out to non-JLab personnel.


Connecting directly (from within U.S.)

To connect directly to the ESNet gateway, do this:

  1. dial 510-423-9220
  2. when asked, dial the meeting code: 8542553# (don't forget the "#" !)


Bridging ESNet and the ReadyTalk phone conferencing service

These instructions will create a bridge between an ESNet meeting and a ReadyTalk meeting. Users can then dial into the ReadyTalk meeting via phone to participate. It should be noted that users can dial directly into the ESNet meeting, but it may be a long-distance phone call that incurs charges.

These instructions were copied from the ECS website:

  1. Dial into the ReadyTalk service: 866-740-1260 in the U.S. and Canada or your local international toll-free number.
  2. Join/start a conference as a chairperson (secret chairperson id required)
  3. Once in a conference, dial *1 (this will put you in a dial out mode).
  4. Dial H.323 ISDN/IP gateway number as 510-423-9220 and press #.
  5. Bypass the recorded instructions by pressing #. ReadyTalk audio bridge will begin dialing out to the above number.
  6. Once connected, enter a conference ID, as instructed (for GlueX its 8542553#).
  7. Hit *1 on the phone to connect the bridge

All the participants of your ReadyTalk audo bridge conference will join the H.323 video conference.

To disconnect from the video bridge, press *4.

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